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Help centre

Frequently Asked Questions

Everything you need to know about booking DEEN-PRO CLEANING SERVICE for your home or office anywhere in Lagos

General Cleaning FAQ

Where we work, when we are open, and how to reach us

Is DEEN-PRO the right cleaning service near me?

If you are in Lagos, yes. DEEN-PRO CLEANING SERVICE has offices on Lagos Island and Victoria Island and travels to homes and businesses across Lagos, including Ikoyi, Victoria Island, and Lekki. Send your address on WhatsApp and we confirm availability and a quote

Where is DEEN-PRO CLEANING SERVICE located?

We have two offices: 87 Tokunbo Street, Lagos Island, Lagos 101223 and 9 Louis Solomon Close, Victoria Island, Lagos 101241. Our team travels to homes and businesses across the wider Lagos area

What are your opening hours?

We are open 24 hours a day, seven days a week. You can call or message us on WhatsApp at any time to ask a question or book a cleaning

How do I contact you?

Call 0704 707 4522 or send a message on WhatsApp. You can also find us on Google Maps, Instagram, and TikTok

Do you come to my location?

Yes. All of our cleaning is carried out on site at your home, apartment, office, or venue. Our technicians bring their own equipment and cleaning products

Cleaning Services FAQ

What we clean and the difference between our service types

What cleaning services do you offer?

We offer deep cleaning, standard cleaning, general housekeeping, office and workplace cleaning, moving-related cleaning, mattress and upholstery cleaning, and interior and exterior window cleaning. We also handle air duct, dryer vent, carpet, leather, and tile cleaning depending on your needs

Do you clean offices and commercial spaces or just homes?

We handle both residential and commercial cleaning, including office and workplace cleaning as well as general housekeeping for homes

What is the difference between standard cleaning and deep cleaning?

Standard cleaning is the routine upkeep of a home, covering dusting, vacuuming, mopping, kitchen and bathroom surfaces, and bins. Deep cleaning is a detailed top-to-bottom clean that adds grout, skirting boards, inside appliances, behind furniture, and upholstery extraction

Can you clean sofas, mattresses, and carpets?

Yes. We use hot water extraction and steam cleaning equipment for sofas, armchairs, office chairs, mattresses, rugs, and fitted carpets, at your home or workplace

Do you offer post-construction cleaning?

Yes. We remove dust, debris, paint splashes, and residue after renovation or building work and leave the property ready to use

Booking and Scheduling FAQ

How to book, recurring plans, and same day requests

How do I book a cleaning?

Call 0704 707 4522 or message us on WhatsApp with the type of cleaning, the size of the space, and your preferred date. We confirm the details and send you a quote

Do you offer regular cleaning plans or just one-time cleans?

We provide both. You can book a one-time deep clean or sign up for our subscription based cleaning for ongoing maintenance of your home or office

Can I book a same day or weekend cleaning?

Yes. We take bookings 24 hours a day and offer same day cleaning and weekend cleaning subject to availability

Do I need to be home during the cleaning?

That is your choice. Many customers let us in and go about their day, and others prefer to stay. Let us know your preference when you book

Products and Equipment FAQ

What we bring and how we clean

What products and equipment do you use for cleaning?

We use eco-friendly cleaning products along with modern equipment to ensure a thorough, detailed clean every time, from furniture and floors to kitchens and bathrooms

Are your products safe for children and pets?

Yes. Our eco-friendly green cleaning uses products chosen to be safe for families, pets, and sensitive individuals

Do I need to provide any cleaning supplies?

No. Our technicians arrive with everything needed for the job. We can also supply professional-grade cleaning products and tools for your own staff

Pricing FAQ

How quotes work and what affects the cost

How much does a cleaning service cost?

Pricing depends on the size of your space, the type of cleaning needed, and how often you want service. Contact us and we will give you a fair quote based on your specific requirements

Can I get a quote online?

Yes. Send photos and a short description of the space on WhatsApp and we will reply with an estimate

Is recurring cleaning priced differently from a one-time clean?

Yes. Frequency is one of the three factors in every quote, along with the size of the space and the type of cleaning. Ask us about subscription based cleaning when you book

Commercial Cleaning FAQ

Offices, retail, hospitality, and institutions

Can you clean our office outside working hours?

Yes. Because we are open 24 hours, office and commercial cleaning is often scheduled overnight, early in the morning, or at weekends

What types of commercial premises do you clean?

Offices, banks, retail stores, restaurants, hotels, gyms, schools, clinics, churches and worship centres, warehouses, and event venues

Do you offer daily janitorial service?

Yes. Our daily office janitorial service covers bins, surfaces, restrooms, and kitchens on a schedule agreed with you

Still Have a Question?

Call 0704 707 4522 or message us on WhatsApp. We are open 24 hours a day, seven days a week